Old Navy price adjustment policy: 14 days
Shoppers in an r/Oldnavy thread (January 29, 2026) describe a 14-day price adjustment that counts the day of sale. One commenter who says they work in the store notes it does not apply to limited-time or clearance sales and that online orders must go through online customer service. We could not confirm this on an official Old Navy page.
Your deadline
The details
| Window | 14 days |
|---|---|
| Counted from | date of sale (a shopper reports the 14 days include the day of sale) |
| What it covers | Reported by shoppers; not confirmed on an official page we could read |
| Trigger | The price drops within about 14 days of purchase (as reported). |
| Matching at purchase | Not covered here. |
| Source | r/Oldnavy: Price adjustment policy (Jan 29, 2026) Gap Factory official store page: price adjustment FAQ (sibling Gap Inc. brand) |
| Last verified | October 17, 2026 |
How to request it
- Ask Old Navy customer service or a store. Treat the 14-day figure as unconfirmed.
Common exclusions
- Reported: today-only / 2-day sales and clearance are excluded
Store policies change and the store decides each request. This page summarizes what the store has published as of October 17, 2026; always check the linked source. Links on this page may be affiliate or sponsored links; any commission or paid relationship is disclosed where it appears. Disclosure.
Related stores
- Kohl's - 14 days
- Macy's - 10 days
- Nordstrom - 10 days
- Gap (and Gap Factory) - 14 days
How to ask for a price adjustment · Common sale exclusions · If a store has no policy · Black Friday 2026 deadlines