How many days do I have to request a price adjustment at Gap (and Gap Factory)?

14 days, counted from the order date, per the store's published policy as of October 17, 2026. Confirm at https://www.gapfactory.com/stores/fl/orlando/gap-7925.html.

Gap (and Gap Factory) price adjustment policy: 14 days

Q: Does Gap (and Gap Factory) do price adjustments after purchase?

Yes - one-time adjustment if the price drops. Gap Inc.'s official Gap Factory store page says that if an item you bought has gone down in price, you can request a one-time price adjustment within 14 days of your order date. Items bought with a promotion code or other discount are not eligible unless the only discount was free shipping, and final-sale items are not eligible.

Gap Inc.'s official Gap Factory store page says that if an item you bought has gone down in price, you can request a one-time price adjustment within 14 days of your order date. Items bought with a promotion code or other discount are not eligible unless the only discount was free shipping, and final-sale items are not eligible.

Official page read Last verified October 17, 2026

Your deadline

Date counted from: order date

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The details

Window	14 days
Counted from	order date
What it covers	Yes - one-time adjustment if the price drops
Trigger	An item you bought goes down in price within 14 days of your order date.
Matching at purchase	Not covered here.
Source	Gap Factory official store page, FAQ: Can I get a price adjustment on my purchase?
Last verified	October 17, 2026

How to request it

Contact Gap customer service by chat or phone with your order number. Search-engine excerpts of Gap's former price adjustment page said online-purchase adjustments are handled by customer service rather than in stores; confirm when you ask.

Common exclusions

Final-sale items
Purchases made with a promotion code or other discount (free-shipping-only discounts excepted)

Note: We read these terms on an official Gap Factory store page on October 17, 2026. Gap.com's own price adjustment page (gap.com/customer-service/getting-a-price-adjustment) showed a page-not-found error that day, so we could not re-read Gap.com's version; earlier search-engine excerpts of it described the same 14-day terms. Confirm with Gap before relying on it.

Store policies change and the store decides each request. This page summarizes what the store has published as of October 17, 2026; always check the linked source. Links on this page may be affiliate or sponsored links; any commission or paid relationship is disclosed where it appears. Disclosure.

Related stores

Kohl's - 14 days
Macy's - 10 days
Nordstrom - 10 days
Old Navy - 14 days

How to ask for a price adjustment · Common sale exclusions · If a store has no policy · Black Friday 2026 deadlines