Best Buy price adjustment policy: 15 days (60 for My Best Buy Plus / Total members)
Best Buy says that if it lowers its own price during the return and exchange period, it will match the lower price on request. The standard period for most products is 15 days; My Best Buy Plus and Total members get 60 days for most non-Marketplace products.
Your deadline
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The details
| Window | 15 days (60 for My Best Buy Plus / Total members) |
|---|---|
| Counted from | day you receive the product (start of the return and exchange period) |
| What it covers | Yes - Best Buy's own lower price, during the return and exchange period |
| Trigger | Best Buy lowers its own in-store, online or app price during your return and exchange period. |
| Matching at purchase | At the time of sale Best Buy matches listed Qualified Competitors on new, immediately available items (see the page for the list and exclusions). |
| Source | Best Buy: Price Match Guarantee Best Buy: Return & Exchange Policy (periods) |
| Last verified | October 17, 2026 |
How to request it
- Online/app orders: chat or call 1-888-BEST BUY (1-888-237-8289). The Price Match page says you can also check availability from your Order Details page after the order arrives.
- Store purchases: ask at the store.
Common exclusions
- Marketplace Products, clearance, refurbished and open-box items
- Activatable devices (such as cell phones) have a 14-day return period
- Some items have different return periods (for example hearing aids and pet training devices: 60 days; litter boxes: 90 days)
Store policies change and the store decides each request. This page summarizes what the store has published as of October 17, 2026; always check the linked source. Links on this page may be affiliate or sponsored links; any commission or paid relationship is disclosed where it appears. Disclosure.
Related stores
- Apple (U.S. retail and online store) - 14 days
- Target - 14 days
- Costco (Costco.com orders) - 30 days
- The Home Depot - 30 days
How to ask for a price adjustment · Common sale exclusions · If a store has no policy · Black Friday 2026 deadlines